Politique de confidentialité

Privacy Policy

1. Introduction

MEDI-R EUROPE is committed to protecting the privacy of its clients, partners, and website users. This Privacy Policy explains how we collect, use, and safeguard your personal and professional data in the context of our medical device regulatory affairs (RA) consultation and translation services.

We may sign Non-Disclosure Agreements (NDAs) with clients upon request to ensure enhanced protection of sensitive regulatory and technical information.

2. Data We Collect

We may collect and process the following data:

• Identification data: Name, surname 
• Professional data: Company name, job title, industry 
• Contact data: Email address, phone number 
• Project-related data: Information necessary to provide regulatory consultation or translation services (e.g., technical documents, requirements) 
• Technical data: IP address, browser type, device information 
• Usage data: Website interaction (pages visited, time spent, etc.) 

3. Purpose of Data Processing

We collect and use your data to:

• Provide regulatory affairs consultation services for medical devices 
• Deliver professional translation services (including handling technical documentation) 
• Respond to inquiries and manage client relationships 
• Understand your business and regulatory needs to offer tailored solutions 
• Improve our website and service quality 
• Send relevant business communications (where permitted) 
• Ensure security and prevent unauthorized access 
• Comply with applicable legal and regulatory obligations 

4. Legal Basis (GDPR)

We process personal data based on:

• Consent (e.g., contact forms, newsletter subscriptions) 
• Contractual necessity (to provide agreed services) 
• Legitimate interests (business development, service improvement) 
• Legal obligations 

5. Confidentiality of Client Data

Given the sensitive nature of medical device documentation, MEDI-R EUROPE treats all client materials with strict confidentiality. Appropriate safeguards are in place to ensure that proprietary, technical, and regulatory information is protected at all times.

6. Data Sharing

We do not sell personal data. Data may be shared only with:

• Trusted service providers (e.g., IT hosting, communication tools) 
• Professional advisors (if required) 
• Authorities, when required by law 

All third parties are bound by confidentiality and data protection obligations.

7. Data Retention

We retain personal and project-related data only for as long as necessary to:

• Fulfill the purposes outlined above 
• Meet contractual obligations 
• Comply with legal and regulatory requirements 

8. Data Security

MEDI-R EUROPE implements appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction.

9. Your Rights

In accordance with applicable data protection laws (including GDPR), you have the right to:

• Access your personal data 
• Request correction or deletion 
• Object to or restrict processing 
• Withdraw consent at any time 
• Request data portability 

10. Cookies

Our website may use cookies to enhance user experience and analyze website performance. You can control cookie preferences through your browser settings.

11. Updates to This Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page.

12. Contact

For any questions regarding this Privacy Policy or your personal data:

MEDI-R EUROPE
[customer-direct@medi-r.fr]